Whether plotting the perfect art tour in Paris or ensuring that the house in Real del Mar was stocked with snacks and sunblock, the team at Exclusive Resorts had our guests covered in 2014. Vacation Ambassadors curated brilliantly bespoke travel experiences, while our top-flight, on-site concierges, in turn, coordinated members’ dream adventures on the ground. Here are a few of our favorite above-and-beyond moments from 2014:

Soft Landing
Ambassador Amanda Dallas’ member called her from Paris to complain about the pillows at the Rafael. They were very uncomfortable, he said, not the pillow quality he was used to at Exclusive Resorts. He was leaving Paris, but Amanda tracked down his favorite pillow and had it waiting for him when he got home. Now, no matter where he goes, he’ll have a comfortable place to lay his head.
Dinner as Planned
Returning empty-handed from a lobster fishing trip isn’t all bad. Especially when you come home to several pounds of freshly caught lobster tails spread on a platter, along with the best local recipe and seasonings—compliments of your Concierge. Once Vandea Stuart learned of her members’ bad luck, she made sure their home-cooked lobster dinner went as planned.
Five Stars on the Slopes
Ambassador Rob Layton knows how to turn a day of skiing into something extraordinary. In 2014, he not only took member Steve Ahn on a tour of his favorite secret ski spots at Vail, but surprised him with a steak lunch on the grills at Blue Sky. Rob’s also been known to coordinate a Bloody Mary bar after a long night of aprés ski. Look for him on the slopes in Colorado.
A member staying at Grand Wailea was facing the final stages of cancer. Ambassador Stephanie Simons, working with Concierge Sarah Mater, arranged for a Hawaiian priest to give him a special blessing, thanking him for the tremendous impact he’s had on her life. The ceremony concluded with the blowing of the conch shell and a sunset cruise to Black Rock, where it is believed the soul enters the next world.

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